My group size has changed, can I choose another vehicle?
Depends on the Car Availability. If you made booking on the website, you have to contact us ASAP and ask which car are available
*Additional Charge , Terms & Conditions
2. After you booking
Lead time for all bookings?
For regular bookings
Please book at least 12 hours before your scheduled time for pick up so as to allow us to ensure that we have the right services cater for your needs.
For Urgent bookings lesser than 12 hours
Please contact us directly at +6012 777 6974
Read More...Can I get a confirmed driver in less than 12 hours of pick up time?
All bookings must be made at least 12 hours before the pick up time. Any bookings that is made in less than 14 hours are not guaranteed. This is to allow sufficient time for Dee SR Transport to arrange for a driver for all our passengers.
Read More...What happens after I made a booking?
- New reservation received and Email payment receipt will be sent immediately to your email provided on booking completion. Please call us if you did not receive any.
- Booking confirmation will be sent to your email within 24-48 hrs.
- Driver details will be sent to your email or contact you via other channels like direct contact, whatsapp or messanger 12 hrs before the transfer with driver name, mobile no. and vehicle number.
Please note that if our operators are unable to reach you and received no confirmation 12 hrs before the transfer date, Dee SR Transport reserves the right to cancel the order stated under General Policy no.9.
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